Job DescriptionHiring | Senior Technical Consultant – ServiceNow
nRole: Senior Technical Consultant – ServiceNow
nLocations: Mumbai | Chennai | Bengaluru | Hyderabad
nExperience: 5+ Years
nRole Overview:
nThe Senior Technical Consultant will be responsible for designing, configuring, developing, integrating, and implementing ServiceNow solutions. The role involves working directly with customers, leading technical delivery, conducting functional design workshops, and supporting successful end-to-end solution implementation.
nThe ideal candidate should have robust hands-on ServiceNow experience, excellent knowledge of ITSM/ITIL processes, scripting, integrations, and enterprise technologies, along with the ability to lead small technical or cross-functional teams.
nKey Responsibilities:
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Work closely with customers to understand, analyze, and translate business requirements into effective ServiceNow solutionsn
Lead and facilitate functional and technical design workshopsn




Create detailed solution and design specifications based on out-of-the-box ServiceNow capabilities and customer requirementsn
Lead end-to-end technical delivery including solution design, configuration, development, testing, deployment, and implementationn
Design and develop ServiceNow customizations using JavaScript, HTML, CSS, XML, AJAX, and related technologiesn
Develop and manage integrations using Web Services, SOAP, Email, MID Server, plugins, and other integration mechanismsn
Apply robust knowledge of IT Service Management (ITSM) and ITIL processes, metrics, and KPIsn
Provide technical leadership and direction to small technical or cross-functional teamsn
Collaborate with Pre-Sales and Technical Architecture teams on client presentations, workshops, solution discussions, and technical proposalsn
Analyze complex technical/business challenges and develop creative, scalable solutionsn
Prepare explicit and structured technical, functional, and customer-f

📌 Senior Technical Consultant Raigarh
🏢 TECEZE
📍 Raigarh