Job Description
Keep B2B Collections and Cash Flow Moving Forward
nBehind every successful freight transaction is a financial process built on accuracy and follow-through. Join as a B2B Collections Specialist and support brokers across the U.S. freight and logistics industry through invoicing, payment coordination, and account management. Gain international exposure and take your customer service career further with Emapta.
nYour Career Snapshot
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Employment Type: Full-timen
Shift: Night Shift, Weekends Offn
Work Setup: Work From Homen

nExciting Perks Await
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Competitive packagen
Medical life insurancen
Work from home arrangementn
Standard government and Emapta perksn
Well-equipped, modern, and accessible officesn
Employee engagement initiativesn
Mentorship and exposure to global leaders and teamsn
Diverse, inclusive, and supportive culturen
Transparent performance managementn
Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: /)n

nThe Qualifications We Seek
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Bachelor's degree,



preferredn
1 to 3 years of hands-on experience in B2B collections supporting U.S.-based clientsn
Proven experience managing collections for U.S. businesses, with a solid understanding of U.S. billing and invoicing practicesn
Strong written and verbal English communication skillsn
Ability to communicate professionally with brokers and external partners via phone and emailn
Solid attention to detail and organizational skillsn

nYour Daily Tasks
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Transcribe, create, and send customer invoices accurately and promptly.n
Communicate with brokers via phone and email to ensure accurate payment setup.n
Follow up on overdue payments and coordinate timely collections with brokers.n
Maintain accurate records of invoices, collections, and payment history.n
Ensure compliance with documented financial processes and company standards.n

nAbout the Client
nOur client is a

📌 B Collections Specialist Kunnathur (India)
🏢 Emapta Global
📍 India