Develop & execute 5 point agenda for EVERY STORE to drive revenue growth. (Action points, Resp and timelines framework for every point)
Store wise weekly targets and tracking of these 3 most critical Ops KPIs. Take actions (training, incentives, performance management etc) to ensure delivery - NOB and Ticket Size
Ensure all factors affecting shrinkage cost, manpower cost, electricity cost are managed within the budget.
Compliant Management, Magic Moments, Customer Interaction Training, FAQ Handling, Improving FA Sensitivity to handle customer
Adherence to MPM standards, DM Walk, FA Product Knowledge, In-Store Training,
Achieve excellence in retail experience through making sure audit parameter are well followed in stores, Store Walk, Cash Desk Management, Daksh, FA Evaluation, Performance Management
Ensure implementations and operations as per SOP. Major focus Warehouse, Fire Safety, Preventive Maintenance, Back office and other sensitive areas. Ensure complete statutory compliance [Licenses / Acts]
Engagement Events, Saturday Meeting, Developing pool for i-PEARL, ABCRE & In-Store Training Calendar Adherence, Exit Interview & Action

📌 Store Manager Surat
🏢 Apparel
📍 Surat