AVM Labs is looking for a Customer Support Executive to handle customer queries and provide timely support related to our diagnostic services. The role involves communicating with customers, coordinating with internal teams, and ensuring a smooth and professional customer experience.
Key Responsibilities
Handle customer queries through Email, Live Chat, and VSoft CRM.
Provide accurate and timely responses to customer inquiries.
Assist customers with queries related to diagnostic tests, reports, services, and other support requirements.
Coordinate with internal teams to resolve customer concerns.
Maintain proper records of customer interactions and follow-ups.
Ensure qualified, courteous, and customer-focused communication.
Support day-to-day customer service activities as required.
Eligibility
Candidates with any of the following qualifications can apply:
B.Sc. Microbiology
Experience: Freshers and candidates with up to 2 years of relevant experience are eligible.
Required Skills
Good English communication skills – verbal and written.
Robust communication and interpersonal skills.
Basic computer knowledge.
Ability to work with CRM and software applications.
Customer-focused approach and willingness to learn.
Salary & Perks
CTC: ₹2.5 LPA – ₹3.2 LPA
Laptop & Mobile Allowance: ₹2,000/month (included in CTC)
Laptop: Mandatory; laptop will not be provided by the company.
Accommodation: Not provided.
Food: Not provided.
📌 Customer Support Executive Coimbatore
🏢 Leading
📍 Coimbatore
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