Location: Bangalore
Experience: 1–2 Years
Salary: Up to ₹4 LPA (Based on Interview Performance)
Employment Type: Full time
About the Role
We are hiring a Customer Support Executive fluent in Tamil and Malayalam to join our growing team in Bangalore. This role involves handling customer queries over phone, email, and chat, and ensuring every customer walks away with a positive experience. If you enjoy helping people, solving problems, and working in a quick-paced environment, we'd love to hear from you.
Responsibilities
Handle inbound and outbound customer calls professionally
Resolve customer queries through phone, email, and chat
Maintain accurate records of customer interactions in the CRM system
Coordinate with internal teams to ensure timely resolution of issues
Follow up with customers to confirm their concerns are fully resolved
Deliver consistent, high-quality service in line with company standards
Requirements
1–2 years of experience in Customer Support, Customer Service, Telecalling,
or a similar role
Fluency in both Tamil and Malayalam is mandatory
Valuable English communication skills preferred
Comfortable using computers and CRM applications
Strong problem-solving skills with a customer-first mindset
Ability to multitask and stay organized in a quick-paced environment
Advantages
On-the-job training and continuous learning
Career growth opportunities
Friendly, cooperative work environment
Chance to work with a growing technology company
Pay: Up to ₹400,000.00 per year
Advantages:
Paid sick time
Provident Fund
Ability to commute/relocate:
JP NAGAR 1ST PHASE, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
What is your current CTC?
What is your expected CTC?
Do you speak Tamil and Malayalam together?
Work Location: In person
📌 Customer Support Executive Tamil & Malayalam J P Nagar (J. P. Nagar)
🏢 Accrete Globus Technology
📍 J. P. Nagar
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