Daily Operations and Workflow
Supervising workflow: Coordinate repair schedules to maximize technician efficiency and minimize customer wait times.
Quality assurance: Inspect completed repairs to ensure cars are fixed right the first time.
Safety and compliance: Enforce safety rules and regulations in the workshop
Staff Management
Hiring and training: Interview, hire, train, and evaluate service advisors and technicians.
Scheduling: Build staffing schedules that match customer appointment volume.
Leadership: Motivate the team and resolve internal conflicts or technical roadblocks.
Customer Service
Resolving complaints: Address customer questions, explain repair costs, and handle disputes.
Satisfaction tracking: Maintain high customer satisfaction scores (CSI) and build long-term client loyalty.
Financial and Inventory Management
Budgeting: Prepare and manage operating budgets, payroll, and financial goals.
Profitability: Monitor key metrics like average repair order (ARO) and labor gross profit.
Inventory control: Order necessary auto parts, tools, and supplies while managing vendor relationships.
Pay: ₹40,000.00 - ₹55,000.00 per month
Application Question(s):
how many employees u have managed
how much monthly revenue u have managed in a store
have u worked in automotive field before
Education:
Diploma (Required)
Experience:
Retail management: 5 years (Required)
Direct sales: 3 years (Required)
Work Location: In person
📌 Automotive Store Manager Ppf And Car Detailing Hsr Layout
🏢 TURBO CAR CARE
📍 HSR Layout
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