We are hiring freshers or candidates with up to 1 year of experience to join our support team as L1 Support Executives for our Accounting Software. This is an entry-level role ideal for candidates looking to start their careers in IT support, application support, or finance tech.

Qualifaction Required - B.Tech, B.com , BBA

Key Responsibilities:
Provide first-level (L1) support for our Accounting Software
Respond to user queries via ticketing systems, email, or chat
Troubleshoot basic functional or data-related issues
Escalate technical or critical issues to L2/L3 support teams
Assist users in system usage, data entry, report generation, etc.
Log issues accurately and maintain proper documentation
Follow up with users to ensure timely resolution and closure

Required Skills:
Basic understanding of accounting or software support




Valuable verbal and written communication skills
Strong analytical thinking and attention to detail
Willingness to work in a process-driven setting
Familiarity with tools like MS Excel, email, and browsers

Positive to Have:
Exposure to Accounting tools (Tally, QuickBooks, Zoho Books, etc.)
Internship or project experience in IT/Application Support
Basic knowledge of SQL or database queries.

Interested one Share CV on +91-XXXXXXXXXX

Regards

HR Team

Pay: ₹200,000.66 - ₹234,000.00 per year

Benefits:
Health insurance
Paid sick time
Provident Fund

Work Location: In person

📌 Immediate Hiring Forsupport Engineer Chandigarh
🏢 Yiron Technologies
📍 Chandigarh