Handle inbound customer calls and assist customers with their queries and requests.
Provide accurate information about products, services, orders, and processes.
Understand customer needs and provide suitable solutions promptly.
Maintain a qualified and friendly tone throughout every interaction.
Resolve customer complaints and issues while ensuring customer satisfaction.
Record customer details, interactions, and feedback accurately in the system.
Follow company policies, call-handling procedures, and quality standards.
Coordinate with internal teams whenever required to resolve customer concerns.
Achieve assigned targets related to call quality, productivity, and customer satisfaction.
Eligibility: 12th pass/Graduate; valuable communication skills in English/Hindi; freshers and experienced candidates can apply.
Pay: ₹17,000.00 - ₹19,000.00 per month
Advantages:
Provident Fund
Education:
Bachelor's (Required)
Language:
English (Required)
Hindi (Required)
Tamil (Required)