Job Responsibilities
Manage day-to-day restaurant operations and ensure smooth functioning of all departments.
Supervise restaurant staff, including service, kitchen, cashier and housekeeping teams.
Ensure excellent customer service and handle customer complaints professionally.
Monitor daily sales, expenses, food costs and operational performance.
Ensure proper inventory management, stock control and minimum food wastage.
Maintain food quality, portion control and service standards.
Prepare and review daily sales and operational reports.
Manage staff scheduling, attendance, training and performance.
Ensure compliance with hygiene, food safety, health and safety standards.
Coordinate with suppliers and ensure timely availability of required materials.
Monitor restaurant cleanliness, ambience and overall presentation.
Implement SOPs and improve operational efficiency.
Achieve sales and revenue targets set by management.
Control operational costs and identify areas for improvement.
Coordinate with the management team for promotions, events and business development activities.
Requirements
Graduate or Diploma in Hotel Management/Hospitality preferred.
4–8 years of relevant experience in restaurant operations.
Solid team-handling and leadership skills.
Valuable knowledge of restaurant operations, food costing and inventory management.
Excellent communication and customer-handling skills.
Strong problem-solving and decision-making abilities.
Positive knowledge of POS systems and basic MS Excel.
Ability to work in a fast-paced environment and manage multiple responsibilities.
Flexible to work rotational shifts, weekends and holidays.
Key Skills
Restaurant Operations | Team Management | Customer Service | Sales & Revenue | Food Costing | Inventory Management | Staff Scheduling | SOP Implementation | Cost Control | Vendor Management
Pay: ₹40,000.00 - ₹55,000.00 per month
Work Location: In person
📌 Operations Manager For Restaurant Thane
🏢 EEPIC Digital
📍 Thane
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