A Theatre Manager is responsible for the overall operations of a cinema or entertainment theatre, ensuring excellent customer service, smooth daily operations, staff management, and achievement of business targets.

Key Responsibilities
Manage day-to-day theatre operations.
Supervise and schedule front-of-house, box office, usher, housekeeping, security, and food & beverage staff.
Ensure exceptional customer service and resolve customer complaints promptly.
Monitor ticket sales, occupancy, and revenue performance.
Oversee concession sales and inventory management.
Ensure cleanliness, hygiene, and maintenance of all theatre facilities.
Implement health, safety, and emergency procedures.
Coordinate movie schedules and special events with management.
Prepare daily, weekly, and monthly operational reports.
Control operational costs and achieve profitability targets.
Ensure compliance with company policies and statutory regulations.
Handle cash management, POS reconciliation, and banking procedures.
Train, motivate, and evaluate team members.

Required Skills
Solid leadership and team management
Excellent communication and interpersonal skills
Customer service orientation
Problem-solving and decision-making abilities
Time management and organizational skills




Financial and budget management
Inventory and stock control
Knowledge of POS and ticketing systems
Conflict resolution and complaint handling
MS Office (Excel, Word, PowerPoint)
Ability to work versatile shifts, weekends, and holidays
Emergency response and crisis management

Qualification
Bachelor’s degree in Hospitality, Business Administration, Hotel Management, Retail Management, or a related field.
3 to 5 years of experience in cinema operations, hospitality, retail, entertainment, or facility management.
Previous experience in team supervision is preferred.

Preferred Qualities
Customer-focused attitude
Skilled appearance and behavior
Ability to work under pressure
Strong analytical and reporting skills
Positive attitude with a results-driven approach
High level of integrity and accountability

This role is ideal for professionals with experience in multiplexes, cinemas, entertainment venues, hotels, retail operations, or large customer-facing facilities who can effectively manage operations while delivering an outstanding guest experience.

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Cinema Manager Theater Vapi
🏢 DOMINA INFRA
📍 Vapi