Handle inbound calls and enquiries from US-based customers and understand their product/service requirements.
Recommend the right products and identify upselling and cross-selling prospects to increase customer value.
Build strong customer relationships through confident, professional, and US-market-friendly communication.
Handle objections, negotiate effectively, and convert inbound enquiries into sales.
Maintain regular follow-ups with prospects/customers and achieve monthly sales and revenue targets.
Previous experience in US/International Sales, Inbound Sales, Upselling, or Customer Conversion will be preferred.