Manage and supervise daily operations during the assigned shift.
Ensure smooth opening, operation, and closing of the premises.
Allocate duties and monitor the performance of team members.
Ensure high standards of customer service and guest satisfaction.
Handle customer complaints, queries, and escalations professionally.
Monitor staff attendance, grooming, discipline, and punctuality.
Ensure compliance with company SOPs, operational policies, and service standards.
Coordinate with housekeeping, security, maintenance, F&B;, and other departments as required.
Monitor sales, revenue, cash handling, and daily operational transactions.
Ensure proper cash reconciliation and submission of shift reports.
Monitor inventory, consumables, and stock availability.
Identify operational issues and take timely corrective action.
Ensure workplace cleanliness,



hygiene, safety, and security standards.
Handle emergencies and coordinate with security/management when required.
Conduct regular floor/premises inspections during the shift.
Prepare and maintain daily shift reports and operational records.
Brief the team before the shift and communicate significant updates.
Support training, coaching, and development of team members.
Ensure proper handover of responsibilities to the next shift manager.

Pay: ₹30,000.00 - ₹37,000.00 per month

Perks:
Versatile schedule
Health insurance
Life insurance
Paid sick time
Provident Fund

Work Location: On the road

📌 Duty Manager Gurugram (India)
🏢 PVR INOX
📍 India