Solve Complex IT Issues Behind Technology Millions Depend On

Our client powers a large healthcare technology ecosystem supporting approximately 16,000 pharmacies and more than 50 million active patients. Its integrated platforms span pharmacy management, clinical programs, transaction services, and patient engagement across community, long-term care, and outpatient settings. For technology specialists, this means supporting reliable systems that streamline workflows, improve medication management, strengthen patient engagement, and keep essential healthcare operations running effectively.

Job Description

Three to five years in technical support builds the judgment to go beyond scripted fixes. As a Senior Hardware Support Technician, you'll independently troubleshoot computers, printers, applications, interfaces, and networking equipment supporting business-critical pharmacy operations. Your expertise will help maintain technology relied on across an extensive healthcare network while strengthening your technical depth through international exposure. With Emapta,



experienced professionals gain permanent work-from-home flexibility, continuous development, career stability, and a Top 1% experience built for long-term global growth.

Job Overview
Employment Type: Full Time
Work Setup: Work From Home, India
Shift: Night Shift, 9:00 AM-6:00 PM US Eastern Time Zone, Weekends Off

Exciting Perks Await
Competitive package
Medical life insurance
Work from home arrangement
Standard government and Emapta advantages
Well-equipped, contemporary, and accessible offices
Employee engagement initiatives
Mentorship and exposure to global leaders and teams
Diverse, inclusive, and supportive culture
Transparent performance management
Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: )

The Qualifications We Seek
1–5 years of hands-on remote IT help desk experience supporting systems, installations, applications, hardware, or related

📌 Hardware Support Technician – Network Tiruchirappalli (India)
🏢 Emapta Global
📍 India