About Job

As
Benefits Operations Manager
, you own the day-to-day operational engine behind our benefits offering, with primary responsibility for the US market. You manage the platforms, carriers, brokers, and processes that get employees enrolled accurately, keep data clean across systems, and ensure billing and compliance are airtight.

You're hands-on with the tools of the trade —
Employee Navigator
and
bswift
— and you know how US carriers like
Cigna
and the major medical, dental, vision, and ancillary providers actually operate. You partner closely with our Perks lead, Operations, Payroll, Finance, and our EOR teams to deliver a perks experience that scales as we grow.

Skills & Qualification
5+ years in US benefits administration / benefits operations
, ideally in a brokerage, EOR/PEO, ben-admin vendor, or high-growth HR tech environment.
Hands-on experience with Employee Navigator and/or bswift
— configuration, enrollment events, and EDI feeds (not just end-user familiarity).
Strong working knowledge of US perks carriers




— Cigna and the major medical/dental/vision/ancillary providers — and how their feeds, enrollment, and billing work in practice.
Solid grasp of US benefits compliance: ACA, ERISA, COBRA, HIPAA, Section 125.
Experience managing carrier and broker relationships, including escalations and renewals.
Comfort with carrier invoice reconciliation and partnering with Finance/Payroll on data accuracy.
Detail-obsessed, organised, and calm running open enrollment and high-volume periods.
Strong communication skills across internal teams, brokers, and carriers.
Experience standing up or migrating ben-admin platforms.
Exposure to global/multi-country benefits beyond the US.
Familiarity with perks data integrations (e.g. Noyo) and payroll system handoffs.
Background in a scaleup where you helped build benefits operations from the ground up.

Responsibilities

Benefits administration & platforms
Own day-to-day operatio

📌 Benefits Operations Manager Bengaluru (India)
🏢 Multiplier
📍 India