Job Description
Job Description
nWho are we looking for? A (General Insurance - GI) team member for a back-office operation. The team member we are seeking is a passionate contributor, who will strengthen the existing partnership with a Global Insurer. The role will operate within the service remit of Australia cutting through various life cycle of a commercial GI policy
n

nExperience: Freshers to min 1 year as a providing GI back-office services to customers.
n

nJob Profile
n
n
P&C; Insurance Process and Insurance product management service experiencen
Provides insurance back-office services to North America regionsn
Understands the life cycle of a GI policy clearly between UW and Claims phasesn
Timely management and resolution of chasers/escalations from Onshoren
Owns and executes transaction processing to meet quality standards.n
Customer Interaction: participates in customer engagement sessions as an SMEn




Owns and resolves escalations at the process level to ensure high customer satisfaction.n
Ensures that Compliance standards are met, regarding Data Protectionn
Adhere to Client specific policies and compliance regulationsn
Focus on customer service and aim for zero complaintsn
INS Certifications or equivalent P&C; insurance certifications preferredn
Exposure to international programs will have an advantagen

n

nSkills: Excellent interpersonal and comprehension skills, Excellent communication skills in form of oral and email writing
n

nDomain: Deep understanding of the P&C; Industry, aspiration to develop and establish a career in the P&C; industry
n

nTechnical Skills: Excellent in MS Office suite
nShifts: US Shifts
nLocation: Pune & Bangalore
nEducation: Graduate and above

📌 Tr Transctn Procng Off Pune
🏢 Mphasis
📍 Pune