Title: IBM BPM/BAW Administrator

nExperience: 7 years

nLocation: Noida

nSkills Required: IBM BPM/BAW platforms

nNotice Period: Immediate joiner or up to 1 month.

nKey Responsibilities:

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Provide 24×7 Operations & Maintenance (O&M;) support for IBM BPM/BAW platforms.
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Administer, monitor, and maintain IBM BPM/BAW settings across Development, UAT, and Production.
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Perform patching, upgrades, deployments, and setting configuration activities.
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Monitor system health, troubleshoot issues, and ensure platform availability and performance.
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Conduct performance tuning, capacity planning, and incident/problem management.
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Coordinate with IBM/OEM teams for PMRs, support tickets, and issue resolution.
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Manage Disaster Recovery (DR) operations, including DR drills, failover, and switchover activities between DC and DR sites.
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Ensure compliance with defined SLAs, security policies, and operational procedures.
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Prepare operational reports, technical documentation, SOPs, and knowledge articles.
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