Company Description TransBox Logistics Private Limited is a global freight forwarding company based in India, focused on serving the evolving needs of international trade.

Role Description The Customer Service Specialist will be responsible for managing daily customer interactions, including responding to inquiries, handling service requests, and resolving issues related to freight forwarding and logistics.

Qualifications
Solid Customer Service and Customer Support skills, with the ability to manage inquiries and resolve issues effectively.
Experience in Customer Satisfaction and Customer Experience, focused on building long-term client relationships.
Professional Phone Etiquette and clear communication skills for handling calls and follow-ups.




Positive written and verbal communication skills in English; additional language proficiency is an advantage.
Ability to work on-site in Noida, manage multiple tasks, and prioritize in a fast-paced logistics setting.
Basic understanding of freight forwarding or logistics operations is preferred.
Proficiency in common office software (e.g., email tools, spreadsheets, CRM systems).
Relevant diploma or bachelor’s degree in business, logistics, or a related field is desirable.

📌 Customer Service Specialist Noida
🏢 TransBox Logistics Private
📍 Noida