17 Sep
|
Glympse human capital services
|
India
17 Sep
Glympse human capital services
India
Job Title: International Voice Process ExecutiveLocation: Bangalore Experience: Fresher / 0–5 Year Employment Type: Full Time Process: International Voice / Customer Support Job DescriptionWe are looking for enthusiastic and customer-focused candidates to join our International Voice Process team in Bangalore. The selected candidates will interact with international customers, understand their queries, provide appropriate solutions, and ensure a positive customer experience. Roles & ResponsibilitiesHandle inbound/outbound calls from international customers.
Understand customer concerns and provide accurate resolutions. Maintain professional and explicit communication with customers. Demonstrate active listening and effective problem-solving skills. Follow company processes, quality standards, and compliance guidelines.
Maintain required productivity and customer satisfaction targets.
Document customer interactions accurately in the system. Work effectively in a fast-paced, target-driven environment. EligibilityFreshers are welcome to apply.
Any Graduate / Undergraduate can apply, depending on process requirements. Excellent spoken English and valuable communication skills. Valuable listening and customer-handling abilities. Basic computer knowledge.
Willingness to work in rotational shifts / night shifts. Candidates should be comfortable working from the Bangalore location.
Skills RequiredExcellent verbal communication Active listening Customer service orientation Problem-solving Adaptability and teamwork Basic computer proficiency Ability to handle pressure
📌 Customer Support Executive Bengaluru (India)
🏢 Glympse human capital services
📍 India