17 Sep
|
Zafify
|
New Delhi
Job Description
Executive – Revenue Operations (Abandoned Cart Recovery) - B2C
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Experience: 4+ yearn
Must have: Travel industry background (Eg: MMT, Goibibo, Yatra.com etc) and abandoned cart recovery experiencen
Relevant backgrounds: Outbound Calling, Tele-Sales, Inside Sales, Customer Retention or Customer Successn
Budget / CTC: ₹8 - 10 LPA (Fixed)n
This is primarily a B2C role, involving outbound calls to customers who abandoned their purchase journey, understanding objections and assisting them toward conversion.n
Robust persuasion, objection handling, rapport-building and customer engagement skills are essential.n
Candidates should be comfortable working with contact, productivity and conversion targets.n
E-commerce/digital commerce and Salesforce/CRM experience will be preferred.n
nCommon Role Details
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Working Schedule / Shift Timings: 9-hour shift; timings are versatile—10:00 AM–7:00 PMn
Work Model: Work From Office (WFO) | 5 days a weekn
Location: Hauz Khas, South Delhin
📌 Customer Service Representative New Delhi
🏢 Zafify
📍 New Delhi