Key Responsibilities• Customer Handling: Assist vehicle owners by explaining hydro testing procedures, safety requirements, and government regulations related to CNG cylinders.
Inspection Coordination: Schedule cylinder testing appointments and coordinate with technicians to ensure timely inspection, testing, and certification.
Documentation & Compliance: Maintain accurate service records, test reports, certification documents, and ensure all procedures comply with Petroleum and Explosives Safety Organisation (PESO) safety standards and government regulations.
Technical Guidance: Provide basic technical guidance to customers regarding cylinder condition, testing validity, retesting timelines, and replacement requirements.
Billing & Service Records: Prepare invoices, manage payments, and maintain digital and physical records of all service transactions.
Customer Support: Handle customer queries, complaints, and follow-ups while ensuring a smooth service experience.

📌 Floor Incharge Chennai
🏢 Diya CNG Hydro Testing Center
📍 Chennai