A desktop support engineer provides technical assistance, maintains computer hardware and software, and resolves IT issues for employees within an organization
Responsibilities
Hardware Support: Repair and upgrade desktops, laptops, printers, and peripherals.
Software Management: Install, configure, and update operating systems (Windows, macOS, Linux) and office applications.
Network Troubleshooting: Diagnose wired and wireless LAN/WAN, VPN, and internet connection failures.
User Administration: Manage accounts, passwords, and access permissions via Active Directory.
Ticket Tracking: Respond to help desk requests, document problems, and track resolutions through ticketing systems
Qualifications
Graduate
📌 Desktop Support Engineer Bengaluru
🏢 Digitide Solutions
📍 Bengaluru
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