Job DescriptionJob Title: Junior Oracle APEX Application Support Engineer
NExperience: 2 Years
NLocation: Offshore
NEmployment Type: Full time
NJob Summary
nJunior Oracle APEX Application Support Engineer to provide day-to-day support for Oracle APEX applications. The role involves monitoring application performance, resolving user issues, troubleshooting database-related problems, and supporting production environments. The ideal candidate should have basic knowledge of Oracle Database, SQL, PL/SQL, and Oracle APEX. Typical APEX support roles emphasize incident resolution, SQL/PLSQL troubleshooting, documentation, and SLA-driven production support.
NKey Responsibilities
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N
Provide Level 1/Level 2support for Oracle APEX applications. N
Monitor production applications and resolve incidents within SLA. N
Troubleshoot application, database, and user access issues. N
Analyze SQL and PL/SQL code to identify and fix issues. N
Assist in application deployments and post-release validation. N
Create and manage incident tickets using ServiceNow, Jira,
or similar tools. N
Perform root cause analysis (RCA) for recurring issues. N
Monitor application logs and database performance. N
Support data fixes and minor application enhancements. N
Work with development teams to resolve defects. N
Prepare user documentation and knowledge base articles. N
Participate in application testing and user acceptance testing (UAT). These responsibilities are commonly expected in Oracle APEX support roles. N
nRequired Skills
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Basic knowledge of Oracle APEX. N
Robust SQL and PL/SQL fundamentals. N
Understanding of OracleDatabase concepts. N
Knowledge of HTML, CSS,and JavaScript (basic). N
Familiarity with OracleForms/Reports is an advantage. N
Basic understanding of REST APIs and JSON. N
Experience with Git or other version control tools is a plus. N
Knowledge of Linux/Unixcommands is desirable. N
Understanding