Title: ECM Administrator – IBM FileNet

nExperience: 5+ years

nLocation: Noida

nSkills Required: IBM FileNet ECM platform

nNotice Period: Immediate joiner or up to 1 month.

nWe at Coforge are seeking a "ECM Administrator" to support IT operations in a fast-paced manufacturing setting

nKey Responsibilities:

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Administer, monitor, and maintain the IBM FileNet ECM Platform.
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Perform installation, configuration, patching, upgrades, and workplace maintenance activities.
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Manage users, groups, roles, and access permissions across the FileNet setting.
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Monitor system health, performance, and repository availability.
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Troubleshoot platform, application, and content repository issues.
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Handle incidents, service requests, and problem management activities within agreed SLAs.
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Coordinate with OEM/vendor support teams for issue resolution and escalation.
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Perform backup, recovery, and preventive maintenance activities as per FMS scope.
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Ensure adherence to security, compliance, and operational standards.
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Prepare technical documentation, operational reports, SOPs, and knowledge articles.
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📌 Enterprise Content Management Noida (India)
🏢 Coforge
📍 India