About the Role
We are looking for a
Google Business Profile (GMB) Specialist
who can independently manage the complete lifecycle of Google Business Profiles for multiple clients—from
listing creation and verification to optimization, reviews, troubleshooting, and ongoing management
.
Key Responsibilities
Manage Google Business Profiles end-to-end for multiple clients and locations.
Create, claim, verify, and optimize recent Google Business Profiles.
Handle
GMB verification
, including video verification, postcard/phone/email verification wherever applicable.
Resolve suspended, disabled, duplicate, and unverified listings.
Manage business information including
name, address, phone number, category, hours, services, photos, and attributes
.
Handle
multiple-location and bulk listing management
.
Monitor and resolve Google listing-related issues and escalations.
Manage and optimize
Google Reviews
, including review monitoring and response management.
Identify incorrect information, duplicate listings, and potential profile issues.
Coordinate with clients to collect required documents, credentials, videos, and business information for verification.
Work closely with the internal team to troubleshoot Google Business Profile/API-related issues.
Monitor listing health and ensure profiles remain accurate and compliant with Google's guidelines.
Maintain proper records of all listings, verification status, issues, actions taken, and resolutions.
Stay updated with
Google Business Profile policies, verification processes, and product changes
.
Client Coordination
Communicate directly with clients regarding GMB requirements and verification.
Guide clients step-by-step during
video verification and other verification processes
.
Follow up with clients for missing information or required documents.
Explain GMB issues and solutions in easy, non-technical language.
Ensure issues are tracked and resolved within agreed timelines.
Reporting & Ope
📌 Seo/gmb Specalist Noida (India)
🏢 Rannkly
📍 India