Reporting To:
Regional Manager / Business Head – Retail
Experience:
6–10 Years
Industry:
Fashion / Apparel Retail
About the Role
We are looking for an experienced and result-oriented
Cluster Manager – EBO
to manage and drive the performance of multiple BIBA Exclusive Brand Outlets across
Bangalore
.
The incumbent will be responsible for achieving sales and profitability targets, ensuring operational excellence, managing store teams, optimizing inventory, maintaining VM standards, and delivering a consistent customer experience across the cluster. The role will require robust on-ground presence and close coordination with the central Retail, VM, HR, Supply Chain and Merchandising teams.
BIBA operates multiple EBOs across Bangalore, making this role critical for driving consistent store performance and execution across the city.
Key Responsibilities
Sales & Business Performance
Drive overall sales, revenue and profitability across the assigned EBO cluster.
Achieve monthly, quarterly and annual sales targets.
Monitor store-wise performance and identify gaps against budgets and targets.
Drive productivity through improvement in
conversion, ATV, UPT, footfall and sell-through
.
Develop store-specific action plans for underperforming stores.
Track daily, weekly and monthly business performance and take corrective actions.
Store Operations
Ensure smooth and effective day-to-day operations across all stores.
Ensure adherence to BIBA's SOPs, policies and operational processes.
Conduct regular store visits and audits to identify operational gaps.
Ensure compliance with cash handling, billing, opening/closing, housekeeping and safety processes.
Resolve operational issues promptly and coordinate with relevant departments.
Inventory Management
Monitor store-wise stock availability and i