Role & responsibilities
Develop and customize solutions on the ServiceNow platform based on business requirements.
Work on ITSM modules including Incident, Problem, Change, Request, and Service Catalog.
Develop Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes and other ServiceNow components.
Develop workflows and automation using Flow Designer / Workflow.
Create and maintain integrations using REST and SOAP APIs.
Work with JavaScript and Glide APIs for client-side and server-side scripting.
Configure forms, fields, notifications, catalog items, reports, and dashboards.
Troubleshoot application issues and provide production support.
Perform unit testing, debugging, defect fixing, and deployment activities.
Work closely with business analysts, administrators, architects, and technical teams.
Preferred candidate profile
Solid hands-on experience in ServiceNow development and customization.
Positive understanding of ServiceNow modules and platform architecture.
Experience in scripting, integrations, workflows, and automation.
Strong debugging and troubleshooting skills.
Valuable communication and stakeholder-management skills.