HR Generalist – QSR

Position: HR Generalist
Industry: Quick Service Restaurant (QSR)
Experience: 2–5 years
Location: Shivaji Nagar

Job Summary

We are looking for an experienced HR Generalist with QSR/retail/hospitality experience to manage end-to-end HR operations for restaurant outlets. The role will support recruitment, employee relations, attendance, payroll coordination, statutory compliance, and employee engagement.

Key Responsibilities
Manage end-to-end recruitment for restaurant/outlet positions including Crew Members, Cashiers, Team Leaders, Restaurant Managers, and other operational roles.
Coordinate with outlet managers to understand manpower requirements and ensure timely hiring and onboarding.
Handle employee joining formalities, documentation, induction, and HRIS updates.
Monitor attendance, leave, shift schedules, overtime, and payroll inputs.
Coordinate with payroll teams to ensure accurate and timely salary processing.
Handle employee grievances, disciplinary issues, absenteeism, and attrition.




Support employee engagement activities and maintain a positive workplace culture.
Track attrition, manpower strength, vacancies, absenteeism, and other HR MIS.
Ensure compliance with applicable labour laws and statutory requirements.
Coordinate PF, ESI, PT, labour welfare and other statutory requirements as applicable.
Conduct exit interviews and analyse reasons for employee turnover.
Support performance management, employee confirmation, transfers, promotions, and other HR processes.
Conduct regular outlet visits to understand employee concerns and operational HR requirements.
Maintain accurate and confidential employee records and HR documentation.
Partner with Operations/Restaurant Managers to improve employee retention and workforce productivity.

Required Skills
Robust knowledge of HR operations and recruitment.
QSR, hospitality, retail, or high-volume frontline hiring experience preferred.
Valuable understanding of att

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