Job Title: Inbound Voice Process | US Healthcare

Work Location: Airoli, Navi Mumbai

Work Mode: Work From Office, Daily walk interview

Documents Required:
2 copies of updated Resume
Original Aadhar Card
PAN Card
Passport-size photographs
Educational documents/certificates

Key Responsibilities
Handle inbound international calls from US customers.
Provide customer support and resolve queries professionally.
Follow standard customer service and process guidelines.
Maintain high-quality communication during calls.
Accurately document customer interactions.
Meet required quality, productivity and customer-service parameters

Requirements

Graduate – Any Stream
Freshers with excellent communication skills can apply




Excellent English Communication required
SVAR/Communication Assessment will be conducted
Typing Speed: 30 WPM | 90% Accuracy
Comfortable working in rotational/night shifts
Two rotational split weekly offs
Should NOT be enrolled in any full time course

Not Eligible: B.Ed., MBA, BA LLB, B.Tech/B.E./M.Tech/M.E. candidates

Perks

Option 1: ₹2.84 LPA CTC | Approx. ₹18,000/month take-home
Shift Allowance: ₹0–3,000 variable

Option 2: ₹2.53 LPA CTC | Approx. ₹15,000/month take-home
Shift Allowance: ₹0–3,000 variable

📌 International Voice Process Airoli, Navi Mumbai
🏢 2COMs
📍 Mumbai