Major Responsibilities

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Manage overall laboratory operations covering testing of concrete, soil, aggregates, steel and other construction materials.
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Maintain the laboratory's NABL accreditation and ensure ongoing compliance with ISO/IEC 17025 requirements.
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Oversee calibration, maintenance and validation of laboratory testing equipment and instruments.
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Review, verify and approve laboratory test reports prior to issuance to clients.
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Plan and manage laboratory staffing, workload allocation and technician training.
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Coordinate with clients and project teams on testing requirements, schedules and report turnaround.
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Lead internal and external NABL audits and drive closure of audit observations/non-conformances.
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Implement and maintain the laboratory's quality management system (QMS) documentation.
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To develop current testing as per relevant IS standards
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Plan, implement and control the cost budget in the area of responsibility in cooperation with his/her superior and manage activities in case of deviations
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Build up client relations with major accounts / potentials.
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Organize dedicated PR and Marketing events foreseen in budget.
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nCriteria for Performance Evaluation (KPIs)

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Sustained NABL accreditation with zero major non-conformances in audits.
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Accuracy and turnaround time of test reports.
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Compliance with equipment calibration and QMS requirements.
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Achievement of laboratory revenue, sales, OP and utilization targets.
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Client relationship – Retention and Growth.
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Cost Optimization
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Account receivables and manage cash flow.
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Compliance of internal and external guidelines, policies, procedures.
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Internal and external customer service satisfaction (e.g. number of complaints)
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Development and management of resources
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nQualification and Experience

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Graduate in Civil Engineering with a minimum of 15 years of overall experience in material testing, including at least 5 years managing a NABL accredited testing laboratory.
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Work experience in NABL Accredited Labs preferred.
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nSkills & Qualities:

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Solid knowledge of ISO/IEC 17025 and NABL accreditation requirements.
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Proficiency in laboratory quality management systems and documentation.
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Eye for detail - in reviewing test data and reports.
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Firmness in enforcing testing protocols and audit discipline.
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Cooperative and responsive personality.
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📌 Manager Lab, Building & Infrastructure Hyderabad
🏢 Bureau Veritas
📍 Hyderabad