We are looking for enthusiastic and customer-focused freshers to join our team as Reservations Interns. This is a 4-month internship program with a placement prospect based on performance and business requirements.

During the internship, candidates will gain hands-on experience in reservation management, booking platforms, guest communication, payment coordination, and day-to-day reservation operations.

Required Skills & Qualifications
Freshers are welcome to apply.
Solid communication skills in English; knowledge of additional languages is an added advantage.
Basic understanding of reservation systems and booking management software.
Ability to manage multiple tasks effectively in a fast-paced environment.
Solid attention to detail and a customer-focused approach.
Willingness to learn and build a career in the travel and hospitality industry.

Key Responsibilities
Handle reservations and booking management through various booking channels.
Process and confirm reservations and maintain accurate booking records.




Update guest information and assist with payment processing.
Manage booking modifications, cancellations, and refunds as per company policies.
Respond promptly to guest inquiries regarding availability, rates, services, and property details.
Assist guests with special requests such as early check-in, late check-out, and room preferences.
Ensure booking details and guest requirements are communicated clearly to the relevant teams.
Coordinate with the Revenue, Sales, and Operations teams to ensure smooth booking and guest experiences.
Maintain daily records of reservations, cancellations, and guest inquiries.
Monitor booking trends and assist in providing insights on occupancy and demand.
Ensure accurate data entry and proper maintenance of reservation records.
Ensure all bookings comply with VOYE HOMES’ reservation, cancellation, and refund policies.

Internship & Placement
4-month internship program designed for fr

📌 Reservation Intern Kochi
🏢 VOYE HOMES
📍 Kochi