It's more than a job
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
This role will support Data Centre Delivery value-added services (VAS) operations, ensuring seamless execution of white glove deliveries and installations at client sites.
How you create impact
Support the structured rollout and execution of operational excellence initiatives, including centralized delivery and transport processes (where applicable)
Review and optimize resource allocation across operations to ensure efficient service delivery and meet client SLAs
Drive efficient execution and continuous improvement of white glove delivery and installation activities
Support the implementation and enhancement of operational systems and reporting tools, including transport management systems (TMS) and recent technologies
Ensure adherence to operational policies, standards, and procedures, while identifying opportunities for automation and process improvements
Monitor and support incident management and escalation processes, ensuring business continuity and minimal disruption to operations
Track operational performance and support cost and budget control, highlighting variances and recommending corrective actions
What we would like you to bring
Minimum 5 years of experience in logistics, supply chain, or operations
Solid end-to-end white glove operations experience (non-negotiable)
Proven experience in site delivery, installation, or last-mile operations
Prior team handling / supervisory experience
Robust coordination, problem-solving, and stakeholder management skills