The Associate Process Manager MIS will own and manage end-to-end reporting, governance dashboards, business metrics consolidation, data validation, automation, and management reporting activities.

The role will work closely with Operations, HR, Workforce Management, Transitions, Finance, and other support functions to ensure accurate, timely, and actionable information is available for business decision-making.

Key Responsibilities
Manage recurring MIS, governance, and management reporting requirements.
Maintain and enhance governance dashboards and performance trackers.
Consolidate, validate, reconcile, and analyze data received from multiple stakeholders and support functions.
Track key business activities, including:
Process deployment and bench positions
Transition progress and reporting
Attrition analysis
Workforce and staffing metrics
Business performance and governance updates
Ensure all reports are delivered accurately and within agreed timelines.
Develop automated reports, dashboards, trackers, and data models using advanced Excel capabilities.




Identify reporting gaps, data inconsistencies, and process risks, and coordinate with stakeholders for timely resolution.
Analyze trends, variances, and performance indicators and provide meaningful insights to management.
Prepare executive-level presentations and reports for business reviews.
Follow up with stakeholders to obtain pending data, validate inputs, and close action items.
Standardize reporting processes, maintain documentation, and improve reportin efficiency.
Support ad hoc reporting and analytical requirements raised by senior leadership.
Maintain confidentiality and ensure proper governance of business and employee-related data.

Required Skills and Expertise
Solid experience in MIS, business reporting, operations analytics, or performance governance.
Advanced knowledge of Microsoft Excel, including:
Complex formulas and functions
Pivot tables and charts

📌 Associate Process Manager Mis Chandigarh (India)
🏢 eClerx
📍 India