Key Responsibilities
Coordinate with the sales team and customers regarding enquiries, orders, quotations, and deliveries.
Prepare and share quotations, proposals, purchase orders, invoices, and other sales-related documents.
Follow up with customers regarding enquiries, pending orders, payments, and deliveries.
Coordinate with production, dispatch, logistics, accounts, and other internal departments to ensure timely order processing.
Maintain and update customer databases, sales reports, order status, and MIS reports.
Monitor sales orders from receipt to final delivery and keep customers informed about order status.
Handle customer queries and resolve issues by coordinating with the concerned departments.
Assist the sales team in lead management, follow-ups, and maintaining customer relationships.
Track pending enquiries, quotations, orders, and payments and provide regular updates to the sales team.
Maintain proper documentation and filing of sales and customer records.
Prepare daily, weekly,



and monthly sales reports as required by management.
Support the sales team in achieving business and revenue targets.
Perform other sales and administrative activities as assigned by management.

Required Skills & Qualifications
Graduate in any discipline
1–4 years of experience in Sales Coordination, Sales Support, MIS, or a similar role.
Valuable communication and interpersonal skills.
Good knowledge of MS Excel, including VLOOKUP/XLOOKUP, Pivot Tables, and basic formulas.
Strong follow-up, coordination, and organizational skills.
Ability to manage multiple tasks and meet deadlines.
Positive written and verbal communication skills.
Customer-oriented approach with valuable problem-solving abilities.
Knowledge of ERP/CRM software will be an added advantage.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Sales Coordinator Jamshedpur (India)
🏢 Ferrite metal solutions
📍 India