Job Title: Inbound Voice Process | US Healthcare
Work Location: Airoli, Navi Mumbai
Work Mode: Work From Office, Daily walk interview
Documents Required:
2 copies of updated Resume
Original Aadhar Card
PAN Card
Passport-size photographs
Educational documents/certificates
Key Responsibilities
Handle inbound international calls from US customers.
Provide customer support and resolve queries professionally.
Follow standard customer service and process guidelines.
Maintain high-quality communication during calls.
Accurately document customer interactions.
Meet required quality, productivity and customer-service parameters
Requirements
Graduate – Any Stream
• Freshers with excellent communication skills can apply
• Excellent English Communication required
• SVAR/Communication Assessment will be conducted
• Typing Speed: 30 WPM | 90% Accuracy
• Comfortable working in rotational/night shifts
• Two rotational split weekly offs
• Should NOT be enrolled in any full time course
Not Eligible: B.Ed., MBA, BA LLB, B.Tech/B.E./M.Tech/M.E. candidates
Advantages
Option 1: ₹2.84 LPA CTC | Approx. ₹18,000/month take-home
Shift Allowance: ₹0–3,000 variable
Option 2: ₹2.53 LPA CTC | Approx. ₹15,000/month take-home
Shift Allowance: ₹0–3,000 variable
📌 International Voice Process Airoli, Navi Mumbai
🏢 2COMs
📍 Mumbai