Senior Support Engineer

Experience: 5+ Years
Location: Chennai / Hyderabad / Bangalore / Indore
Preferred Location: Chennai
Work Mode: Hybrid
Notice Period: Immediate / Short Notice Preferred

Key Skills
Python / Django
Vue.js
PostgreSQL
OpenShift
Linux Operating System
Application Production Support
L2/L3 Support

Secondary Skills
Azure
AI Prompting
AKS
Oracle Database
Kafka
Apache Camel

Key Responsibilities
Provide L2/L3 production support for applications built on Python Django, Vue.js, and PostgreSQL.
Analyze, debug, troubleshoot, and resolve complex technical issues in a production setting.
Work closely with development and engineering teams to identify root causes and implement permanent fixes.
Monitor application performance, logs, and message flows across Kafka topics, Camel routes, and backend services.
Support deployments and operational activities on OpenShift, including pod debugging, log tracing, and service monitoring.
Perform database-related activities involving PostgreSQL,



including query writing, optimization, and troubleshooting.
Troubleshoot issues related to Linux-based application environments.
Participate in incident management, problem management, and production support activities.
Collaborate with cross-functional teams to ensure application availability, stability, and performance.
Support containerized applications and troubleshoot deployment/runtime issues.

Candidate Profile
Robust experience in application production support and L2/L3 troubleshooting.
Hands-on expertise in Python Django, Vue.js, PostgreSQL, and OpenShift.
Valuable understanding of Linux operating systems.
Experience working with containerized applications and cloud platforms.
Strong analytical and problem-solving skills.
Good communication and collaboration skills.
Willingness to travel/visit project locations as required.

📌 Senior Support Engineer Hyderabad
🏢 Neuronimbus Software Services
📍 Hyderabad