Outbound Caller – US Dental Practice (Remote, Night Shift)

Company: Dental Care and Implants (DCAI) – Houston, Texas, USA

Location: Remote – Work from Home (India)

Employment Type: Full time

Schedule: Sunday night to Thursday night (IST) – US daytime hours (CST) & Alternate saturdays

Compensation: ₹50,000/month base + ₹350 (US $4) commission for every scheduled appointment that shows up
Why This Role Is Different

Work directly for a US-based dental group — not a BPO. You‘ll be part of a small, secure team with a direct line to ownership, uncapped appointment commissions, and a real growth path to a team lead role as we scale. Top performers can meaningfully increase their monthly earnings through show-based incentives.
About the Role

We are looking for a confident, energetic, results-driven Outbound Caller to support our four Houston-area dental offices. You will contact prospective and existing patients, schedule appointments, follow up on inquiries, and help patients say yes to the care they need. Every appointment you book that shows up puts money directly in your pocket.
Key Responsibilities
Make outbound calls to prospective and existing patients
Schedule, reschedule, and confirm appointments
Follow up on patient inquiries, treatment plans,



recalls, and missed appointments
Maintain accurate call logs and patient records in our CRM/practice management system
Coordinate with our US-based front desk and office teams
Required Skills & Qualifications
Excellent spoken and written English with a clear, friendly phone presence
Minimum 1–2 years of experience in outbound calling, telesales, appointment setting, or customer service
Comfortable working US hours (night shift IST) on a consistent schedule
Valuable organizational and multitasking skills
Comfortable using computers, CRMs, and Microsoft Office

Compensation Details
Base salary: ₹50,000/month
Show commission: ₹350 (US $4) for every appointment you book that arrives for their visit — uncapped
Consistent, fixed schedule with weekends off (Friday & Saturday nights IST)

How to Apply (Mandatory)

Send the following via WhatsApp to :
A short voice message / audio introduction telling us about yourself, your calling experience, and why you‘re a fit for this role
Your resume
Applications submitted without a voice recording will not be reviewed. Your voice is the job — show us what patients will hear.

📌 Call Center Representative Mumbai
🏢 DCAI
📍 Mumbai