Role & responsibilities

The successful candidate will be responsible for, but not limited to, the following duties
Communicating technical problems and solutions to both technical and nontechnical audiences.
Consulting with business analyst/project manager to develop appropriate technical solutions.
Documenting and gain acceptance / approvals of selected final solutions.
Executing technical solutions in capacity as a ServiceNow lead and Subject Matter Expert.
Coaching and advising other Developers and Support Engineers
Develop, test and implement Client Scripts, Business Rules, UI Policies, UI Actions, and ACLs including advanced scripting of each, forms workflows, and custom Service Portal widgets
Ensure proper operation and configuration of the platform through testing and validation.
Develop, test, and implement data integrations via API calls to various other technologies within our Platform environment.
Administration of the application, including but not limited to, installation and/or upgrading, configuration, operation, and maintenance.




Advance the maturity of the environment by researching and implementing current tools and technologies.
Working and collaborating in a team environment.

Preferred candidate profile

• 4+ years of experience as a developer on the ServiceNow Platform

• Experience working in an Agile or Scrum software development setting

• Working knowledge of ServiceNow components such as Change Management, Service Catalog, Service Portal, Problem Management, Incident Management, CMDB, Knowledge Management, etc.

• Knowledge of HTTP, REST, and API design best practices. Understanding of eventdriven architectures. Understanding of asynchronous programming concepts. Knowledge of modern web design (CSS, HTML, etc.), JavaScript, and Angular.

• Certification - ServiceNow Certified System Administrator,ServiceNow Certified Application Developer

• ServiceNow Discovery, CMDB, Platform Analytics, Dashboards, MID Server troubleshooting

• Valuable to have: Powershell Scripting Hardware Asset Management Software Asset Management Scoped Applications

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