Role & responsibilities
- Field & Site Operations:* Visit various deployment sites daily to monitor the performance, attendance, and discipline of deployed manpower (Security Guards, Housekeeping, Technical/Non-Technical staff).
Client Liaisoning:* Act as the primary point of contact for Government Officials, Department Heads, and Private Clients. Maintain healthy relationships and ensure zero client complaints.
Onboarding & Deployment:* Manage immediate deployment of manpower as per current tender requirements. Arrange quick replacements in case of absenteeism.
Compliance & Documentation:* Ensure strict adherence to government labor laws, PSARA regulations, Minimum Wages Act, PF, and ESIC compliance at the ground level.
Billing & Attendance Verification:* Collect, verify, and cross-check daily/monthly attendance logs from site supervisors and coordinate with the head office for timely invoice generation.




Grievance Redressal:* Resolve in office disputes, staff issues, and operational bottlenecks swiftly without disrupting the clients work.
Reporting:* Provide daily and weekly operational reports to the Management/Head Office regarding site status and client feedback
Skills:* Robust leadership, crisis management, negotiation, and excellent communication skills.
Preferred candidate profile
A hands-on security/manpower operations professional who can independently manage multiple Kolkata sites, control manpower, handle clients and escalations, ensure deployment/compliance, and take quick field-level decisions
. Security/Manpower experience Multi-site handling Manpower deployment Client handling Field readiness Team control Reporting/Excel Kolkata/local-language advantage.

📌 Operations Manager Kolkata (India)
🏢 Commando Security
📍 India