Bachelor of Engineering in Telecom or other allied subjects
Experience-Necessary Requirement:
0 to 2 years of Professional/Technical Experience in Telecom with positive knowledge in Customer coordination.
Major Responsibilities:
Customer coordination.
Field Engineer Coordination
Knowledge on FTTX Provision
Basic Telecom Concepts of FTTX
Key performance indicators:
Turnaround time of requests within agreed SLA
Quality of pack completed to meet agreed SLA
Skill requirements Include skill requirements in domain, leadership and behavioral:
Valuable writing skills - for documentation, training, processes
Good understanding of OSP/ISP construction activities
Communicate with teams for any additional data / clarification required
Positive analytical / problem solving skills
📌 Jr Customer Service Executive Provisioning & Configuration Chennai (India)
🏢 Tata Communications
📍 India
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