Executive Customer Delight
Budget: 3 LPA - 3.5 LPA + 10% Variable
Location: Koramangala, Bangalore
Languages: Regional language proficiency preferred, based on the specific requirement - English and Hindi Mandatory along with 1 south Indian Language - Tamil/Telugu/Kannada - 2 South Indian Languages added advantage
Bengali/Hindi and English requirement as well
Freshers can apply as well
ABOUT THE ROLE
We are looking for a dynamic and customer-focused skilled to join our team as a Customer Support Executive.
The ideal candidate should be fluent in multiple regional languages and possess strong communication skills to handle high-volume customer interactions.
This role requires prior experience in customer service, the ability to manage up to 100 calls per day, and a commitment to delivering
excellent customer satisfaction.
Candidates must be versatile to work 6 days a week with a rotational
weekly off.
JOB DESCRIPTION
Key Responsibilities:
Handle inbound and/or outbound customer calls in a qualified manner
Resolve customer queries, concerns, and complaints effectively and promptly
Provide accurate information about products, services, or processes
Maintain high levels of customer satisfaction through excellent service
Manage a high call volume (up to 100 calls per day) efficiently
Breakfast/Lunch/Snacks provided
6 days working - Domestic Timing
No Night Shift
Rotational Shift and Week off
📌 Customer Care Executive Bengaluru
🏢 Backfill Human Resources
📍 Bengaluru
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