Role & Responsibilities:
Handle customer inquiries for domestic and international flight bookings.
Assist customers in finding suitable and competitive flight options based on their travel requirements.
Generate leads, follow up with customers, and convert inquiries into confirmed bookings.
Provide accurate information regarding fares, baggage, travel dates, and airline policies.
Maintain strong customer relationships and provide excellent pre- and post-booking support.
Achieve individual and team sales targets.
Coordinate with the operations team to ensure smooth ticketing and customer service.
Preferred Candidate Profile:
Candidates with experience in travel, airline ticketing, sales, or customer service will be preferred.
Knowledge of international/domestic flight booking and GDS systems such as Amadeus is an advantage.
Strong communication and negotiation skills.
Valuable customer-handling and problem-solving abilities.
Target-oriented, confident, and willing to learn.
Freshers with strong communication skills and a sales mindset may also apply.
Perks & Benefits:
Market-competitive salary with attractive performance-based incentives.
Career growth opportunities within the travel industry.
Supportive and professional working environment.
Training and guidance for current employees.
Performance-based rewards and recognition.
Opportunity to work with international travel customers and grow your sales skills.