Job Purpose

The Debt Management Specialist is responsible for managing delinquent accounts, recovering overdue payments, and maintaining solid financial relationships with clients.

Duties and Responsibilities

- Achieve collections target by visiting customers/agency.
- Monitor performance against set parameters and provide regular updates.
- Ensure legal guidelines are complied with while repossessing products.
- Maintain accurate records of customer interactions and transactions.
- Handle escalations promptly and effectively to resolve issues.
- Daily DRR (Daily Risk Report) management.
- Develop and implement strategies to improve collection rates.
- Manage a team of collection officers to achieve overall targets.
- Rectify problems encountered during the collection process.
- Manage average collection reports to monitor and improve collection performance.
- Case to Case tracking.
- Resolution at per AOP within agreed timelines.
- Portfolio Management.
- Debt Collection Strategy.
- Target Achievement.
- Regulatory Compliance.
- Reporting and Analysis.
- Risk Management.
- Team Leadership.
- Vendor Management.
- Coordinating with internal and external clients.
- Debt Collection & Recovery.
- Risk Mitigation & Legal Proceedings.
- Record Keeping & Reporting.
- Compliance & Regulations.

Required Qualifications and Experience





Achieve collections target by visiting customers/agency. Monitor performance against set parameters and provide regular updates. Ensure legal guidelines are complied with while repossessing products. Maintain accurate records of customer interactions and transactions. Handle escalations promptly and effectively to resolve issues. Daily DRR (Daily Risk Report) management. Develop and implement strategies to improve collection rates. Manage a team of collection officers to achieve overall targets. Rectify problems encountered during the collection process. Manage average collection reports to monitor and improve collection performance. Case to Case tracking. Resolution at per AOP within agreed timelines. Portfolio Management. Debt Collection Strategy. Target Achievement. Regulatory Compliance. Reporting and Analysis. Risk Management. Team Leadership. Vendor Management. Coordinating with internal and external clients. Debt Collection & Recovery. Risk Mitigation & Legal Proceedings. Record Keeping & Reporting. Compliance & Regulations.

Locations

Basic Section
Job Level: GB01
Job Title: Executive - Debt Management Services - Rural, RGCL, RGCL-UTTAR PRADESH
Job Location Country: India
State: UTTAR PRADESH
Region: North
City: Kushinagar
Location Name: Sewarhi
Tier: Tier 4

📌 Executive - Debt Management Services - R... (India)
🏢 Bajaj FinServ
📍 India