Job DescriptionCustomer Support Executive! NLocation: Noida, Sector 65 (Work from Office) NFull-time: Upto 3LPA( Based on the interview round) NExperience: Freshers / 0–1 year NImmediate Joiners Preferred NAbout IshkaaranIshkaara is one of India's fastest-growing accessories brands — bold, trend-driven, and loved by Gen Z & Millennials. From statement jewellery to everyday pieces, our collections are designed to make an impression. As we continue to grow rapidly across digital platforms, we're looking for a dedicated Customer Support Executive to ensure a smooth and positive experience for our customers. NAbout the RolenWeare looking for a friendly, responsible, and customer-focused Customer Support Executive who can handle customer queries efficiently and maintain a positive brand experience. You will be the first point of contact for customers and help resolve their concerns related to orders, products, and services. NKey Responsibilitiesn N Handle customer queriesvia calls, WhatsApp, social media, and email.



N Assist customers with order status, product details, returns, exchanges, and refunds. N Resolve customer complaints in a qualified and timely manner. N Coordinate with the operations and warehouse teams for order-related issues. N Maintain records of customer interactions and follow up when required. N Ensure a positive and helpful experience for every customer interaction. NnRequired Skills & Qualifications Nn Good communication skills in Hindi & English. N Basic knowledge of customer handling and problem-solving. N Ability to remain calm and polite while handling customer concerns. N Basic computer skills and familiarity with WhatsApp, email, and Excel. N Responsible, patient, and customer-oriented mindset. N Ability to work from office and manage daily support tasks. NnHow to ApplynSend your CV to [email protected]: Customer Support Executive – Your Name

📌 Customer Support Executive (Faridabad)
🏢 Ishkaara
📍 Faridabad