Job Requirements

Role – Senior Manager – Portfolio Management

Function/Department – Credit Card

Location - Mumbai

Job Purpose:

Own portfolio P&L; and unit economics; drive lifecycle levers; design affluent collections with Risk; govern benefit costs and migrations; and deliver disciplined MIS, forecasting and reviews.

- Portfolio P&L; stewardship and unit-economics governance
- Lifecycle growth levers (activation, usage, spend deepening, attrition reduction)
- Risk partnership and affluent collections strategy
- Inorganic actions (migrations, transitions, sunsets)
- MIS, dashboards, forecasts and budgeting cadence

Primary Responsibilities:

- P&L; & Unit Economics
- Build unit-level metrics and P&L; with Finance
- Prepare monthly portfolio MIS (spends, activation, attrition)
- Ensure timely monthly budgeting and provisioning
- Track partner-led product costs and profitability (e.g., Maharaja Points)
- Rewards economics and breakage modelling with periodic ROI reviews and benefit rationalization cycles (quarterly/annual).
- Formal EWS (early warning) and behaviour scorecards for affluent cohorts; playbooks for pre‑emptive line controls and treatment paths.
- UPI‑on‑Credit adoption tracking, MCC/category controls, and merchant/category stimulus strategy.
- Formal dormancy and high‑value retention programs.
- Growth & Lifecycle
- Develop acquisition plans and run acquisition campaigns
- Design and execute portfolio growth campaigns to increase activation and usage
- Analyse attrition, upgrades, lifecycle and execute actions
- Plan and execute merchant/platform-led offers




- Disputes & chargeback analytics with TAT governance; systematic fee/interest reversal rules for billing errors; root‑cause loops to other relevant teams
- Analytics & Reporting
- Build and maintain dashboards
- Run forecasts and impact analysis for portfolio changes
- Develop current reports and dashboards to enhance visibility
- Risk & Collections
- Design and manage affluent-specific collections process
- Partner with Risk to monitor credit performance
- Inorganic & Transitions
- Design and execute migration plans (e.g., Vistara)

Secondary Responsibilities :

- P&L; fluency & unit-economics
- Experimentation & measurement
- Analytical skills (SQL/Excel), dashboarding
- Cross-functional orchestration
- Risk/collections literacy (roll, flow, cure strategies) for premium books.
- Understanding of chargeback regimes (Visa/Mastercard) and issuer dispute ops.
- Regulatory knowhow: RBI card conduct (consent for CLI/closures/billing).
- Executive communication: crisp BRDs/PRDs, monthly business reviews, and escalation notes.

Managerial & Leadership Responsibilities

- Positive, collaborative attitude, Prolific communicator
- Ability to evaluate potential business opportunities, structure the team’s thinking, and reach insightful answers
- Experience in managing multiple cross-functional opportunities and projects in parallel
- Ambitious team player with the ability to manage the internal & external partners requirements and tasks in time sensitive situations

Qualifications: MBA Marketing / Finance / Graduate

Industries: Banking, Fintech

Experience:

- 7–10 years in portfolio mgmt/risk/analytics
- Hands-on MIS/reporting & P&L; ownership
- Ability to translate insights into targeted actions

📌 Senior Product Manager-Credit Cards (Mumbai)
🏢 IDFC FIRST Bank
📍 Mumbai