Deputy Manager - Customer Care (Gurugram)

Deputy Manager - Customer Care (Gurugram)

18 Sep
|
Important Group
|
Gurugram

18 Sep

Important Group

Gurugram

KRA

Maintain SLA's of ticket resolve at 80+

Manage a team of 20 employees

Streamline the internal process of ticket resolution to eliminate redundency and reduce SLA.

Ensure to measure, monitor and achieve consistent DNPS

KRA

Maintain SLA's of ticket resolve at 80+

Manage a team of 20 employees

Streamline the internal process of ticket resolution to eliminate redundency and reduce SLA.

Ensure to measure, monitor and achieve consistent DNP

📌 Deputy Manager - Customer Care (Gurugram)
🏢 Important Group
📍 Gurugram

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