Role & responsibilities

- Develop and maintain strong relationships with existing and potential customers.
- Generate recent business opportunities and achieve sales targets for RMC products.
- Manage customer accounts, project requirements, quotations, and order follow-ups.
- Coordinate with RMC plants, dispatch, technical, and quality teams to ensure timely delivery and customer satisfaction.
- Understand customer requirements and provide suitable RMC solutions in coordination with the technical team.
- Monitor market trends, competitor activities, and project opportunities to support business development.
- Resolve customer queries and complaints promptly to ensure a positive customer experience.
- Maintain sales reports, customer data, and regular business updates.

Preferred candidate profile

- Graduate in Civil Engineering, B.E./B.Tech preferred; MBA in Sales & Marketing will be an added advantage.
- 25 years of experience in RMC, construction materials, or infrastructure sales.
- Strong knowledge of RMC products, customer handling, and project sales.
- Good communication, negotiation, and relationship management skills.

📌 Customer Relationship Manager (India)
🏢 UltraTech Cement
📍 India