Job Summary

NewRocket is a global team made up of ServiceNow professionals who help our customers run and grow their ServiceNow environments. Founded with the insight that technology has the power to make people s lives better and recognized as one of the world s most innovative companies, ServiceNow provides a platform that makes workflows work. We are hiring for a ServiceNow Lead Engineer , to join our award-winning Customer team!

Responsibilities

- As a ServiceNow Lead Engineer - SAM Pro you will be primarily developing customer applications for Work Order management, scheduling and dispatch.
- Collaborate with stakeholders to identify key functionality within custom ServiceNow instance
- Enhance ServiceNow (SN) event rules as necessary to ensure proper CMDB binding
- Interact with technical SMEs to get necessary workplace information to support your service map and event work

Requirements

- Experience with ServiceNow Lead Engineer in ServiceNow
- Comprehension of, and the ability to communicate and implement
- Ability to develop interfaces for each user audience depending on custom application models or Service Portals
- Experience developing integrated logic and functional components to interface with ServiceNow internal services and APIs (via REST)




- Service-oriented and distributed application architecture in the enterprise (web services, data access and persistence, client/server, etc.)
- Understand Credential less and Credential based Discovery
- Install, configure, and integrate software products from ServiceNow Sam Pro with a focus on the discovery, service mapping, certification management, Service Graph Connectors and Multisource CMDB
- Ability to prevent duplicate Cis with CI identifiers
- Extend Horizontal Discovery with custom Infrastructure Patterns and Application Patterns
- Knowledge and ability to configure, manage and maintain MID servers
- Proficient in working with command line console for Service Mapping
- Ability to work with and migrate patterns between Environments for Service Mapping
- Proficient in configuring Identification Rules for Service Mapping
- Ability and knowledge in Discovery of multi-tier services including advance pattern configuration for Service Mapping

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 ServiceNow Lead Engineer (Power BI +AI) (India)
🏢 NewRocket
📍 India