18 Sep
|
Nimbuspost
|
Gurugram
18 Sep
Nimbuspost
Gurugram
Roles and Responsibilities :
- Handle customer inquiries, resolve issues, and provide solutions via phone calls.
- Provide excellent customer service by listening actively, empathizing with customers' concerns, and offering timely resolutions.
- Maintain accurate records of all interactions with customers using our CRM system.
- Escalate complex issues to senior team members when necessary.
Job Requirements :
- 0-1 year of experience in Customer Support
- Excellent communication skills for effective customer handling over the phone.
- Ability to work on Monday to Saturday.
- Robust problem-solving skills for resolving customer queries efficiently.
📌 Customer Support Executive,fresher (Gurugram)
🏢 Nimbuspost
📍 Gurugram