- Responsible for business growth, current customer acquisition, customer service, overall branch operations compliance.
- Drives field marketing and continuous customer acquisition engagement in catchment area to meet branch targets for gold loans and other financial products.
- Maintains portfolio quality by tracking gold quality and ROI.
- Ensures valuation, process compliance, timely system approvals for loans.
- Coordinates with audit teams; maintains registers and displays.
- Follows up for interest collections to control NPAs; handles auctions.
- Monitors team's activities across gold loans, cash, documents, leads generated and new customer acquisition.
- Coaches, mentors, and trains team; provides timely feedback and motivation.
- Maintains branch infrastructure and hygiene standards.
Role Overview
In summary,
the Branch Manager oversees end-to-end branch operations, business growth, compliance, portfolio quality and team performance. Key responsibilities include operational management, business acquisition and collections, compliance and infrastructure upkeep, team leadership and motivation.
Desired Candidate Profile
- Candidate with minimum 5 years of experience in Banking Financial services can be looked at for the role.
- Prior Gold Loan Team Handling experience will be preferred.
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Branch Manager (Kota)
🏢 IIFL Finance
📍 Kota
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