- Make outbound calls to customers/candidates as per the requirement.
- Handle incoming calls and provide relevant information.
- Communicate clearly and professionally in Hindi.
- Follow up with customers/candidates and maintain regular communication.
- Update calling status, remarks, and follow-up details in Excel.
- Maintain accurate records of calls and customer information.
- Achieve daily calling and follow-up targets.
- Escalate important issues to the reporting manager.
- Maintain a positive and professional approach while communicating.
Required Skills:
- Hindi communication is mandatory.
- Positive verbal communication and interpersonal skills.
- Basic knowledge of MS Excel.
- Comfortable working with calling targets and follow-ups.
- Basic computer knowledge.
- Ability to maintain records and update data accurately.
- Freshers can also apply.
Preferred Candidate:
- Good Hindi speaking skills.
- Comfortable making a high volume of calls.
- Basic Excel knowledge such as data entry, sorting, filtering, and maintaining records.
- Willingness to work in a target-oriented environment.